Shipping & Delivery

Germany

DHL Premium: 5.90 €*

Delivery time 2-4 days

You can also have your order delivered to a Packstation.

Please fill in the address fields as follows:

1. Enter the Packstation in the [Street] field and the Packstation number in the [Street No.] field.
2. Enter your Post No. or Post ID in the [Appt / Room / Door] field.

Would you like to become a Packstation member?
How the DHL Packstation works: YouTube-Video
Please get more information: here.

*incl.VAT

EU-Countries

DHL Premium: 12.90 €*

Austria: 3-4 days|Öpag
Belgium: 3-4 days| BPost
Bulgaria: 5-7 days|Rapido 
Croatia: 3-5 days|Hrvatska posta 
Cypris: 4-13 days|Cyprus Post/Turkey Post
Czech Republic: 3-5 days|PPL 
Denmark: 3-5 days|PostNord 
Estonia: 4-6 days|Itella/Posti Ltd.
Finland: 6-7 days|Posti Ltd.
France: 4-5 days|La Poste/Collisimo 
Greece: 7-10 days|DHL Express GR
Hungary: 4-5 days|Magyar Posta 
Ireland: 4-6 days|AnPost 
Italy: 4-5 days|SDA (Poste Italiane)
Latvia: 4-6 days|Itella/Posti Ltd.
Lithuania: 4-6 days|Itella/Posti Ltd.
Luxemburg: 3-5 days|P&T Luxemburg
Malta: 5-8 days|Malta Post 
Netherlands: 3-4 days|DHL Parcel NL
Poland: 3-5 days|DHL Parcel Poland
Portugal: 5-7 days|DHL Parcel Portugal,CTT Expresso
Rumania: 4-6 days|Cargus
Slovakia: 4-5 days|DHL Parcel SK
Slovenia: 4-5 days|Pošta Slovenije  
Spain: 5-7 days|DHL Parcel Spanien/Correos y Telégrafos Espagne
Sweden: 4-5 days|PostNord

*incl. VAT

Europe/Non-EU Countries + USA

DHL Premium: 12.90 €**

Belarus: 5-9 days|Belpochta
Bosnia and Herzegovina: 6-9 days|JP BH POŠTA/POŠTE SRPSKE/Hrvatska posta d.o.o. Mostar 
Canarian Islands: 5-7 days|DHL Parcel Spanien/Correos y Telégrafos Espagne 
Färöer Islands: 6-9 days|Posta
Iceland: 5-8 days|Islandspóstur hf 
Liechtenstein: 3-5 Tage|Liechensteinische Post
Macedonia: 6-9 days|Macedonian Post&Telecommunications
Monaco: 4-6 days|La Poste Monaco
Montenegro: 7-11 days|Posta Crne Gore 
Norway: 5-7 days|Posten Norge AS
Switzerland: 3-4 days|DHL Express CH
Serbia: 5-9 days|PTT Communications "Srbija" 
Ukraine: 9-11 days|Rosan
United Kingdom: 3-5 days|UK Mail

USA: 7-8 Tage|USPS

**excl. VAT

Countries outside Europe

DHL Premium: 19.90 €**

Argentina: 8-12 days|Correo Argentino
Armenia: 11-15 days|Haypost - Armenian Postal Service
Australia: 8-11 days|Australian Postal
Bahrain: 8-12 days|Bahrain Post
Bolivia: 7-12 days|Empresa de Correos de Bolivia
Brasil: 10-14 days|CORREIOS
Canada: 6-9 days|Canada Post 
Chile: 7-10 days|Correos de Chile
China: 9-13 days|China Post 
Columbia: 9-14 days|La Red Postal de Colombia 
Egypt: 8-9 days|Egypt Post 
Ecuador: 16-17 days|Correos del Ecuador
Hongkong: 10-11 days|Hongkong Post 
Israel: 13-18 days|Israel Post 
Japan: 7-8 days|Japan Post
Kazachstan: 9-12 days|Kazpost
Macau: 7-8 days|Macau Post 
Malaysia: 7-10 days|Post Malaysia
Mexico: 10-16 days|Correos de México
New Zealand: 9-10 days|New Zealand Post
Peru: 8-12 days|SERPOST-Servicios Postales del Perú
Philippines: 9-12 days|PHLPOST-Philippine Postal Corporation 
Qatar: 7-10 days|Qatar Post
Russian Federation: 6-17 days|Russian Post
South Africa: 9-14 days|South African Post Office 
Singapore: 4-7 days|SingPost 
Südkorea: 7-8 Tage|Korea Post
Taiwan: 7-10 days|Taiwan Post
Thailand: 7-10 days|Thailand Post 
Turkey: 4-11 days|Turkey Post
Uruguay: 9-12 days|Correo Uruguayo 
Venezuela: 9-12 days|IPOSTEL-Instituto Postal Telegráfico de Venezuela

**excl. VAT 

Due to the limited air freight capacities still cused by the pandemic, there may be significant extensions in delivery times.

Parcel Tracking
The day we ship your parcel, you will receive a dispatch confirmation to the e-mail address you provided when you placed your order. This e-mail contains a link to track the shipment on the DHL website. In addition, we will keep you up to date and inform you about exceptions, such as delays.

Always Preferred Delivery
We want you to get your parcel as soon as possible. With DHL preferred delivery, parcels will always take the next possible flight or truck and will be handled preferentially in every country worldwide.

We ship to more than 70 countries worldwide.

Miss 'your' country?
Please send an e-mail to request[at]kreedo.de and we will check if shipping to your country would be possible

Will I be charged for additional custom fees?
Please notice that for deliveries to countries outside the European Union you might be charged by your local custom office for additional fees, e.g. payment fees or custom fees. For detailed information reach out to your local custom office.

Climate-friendly shipping with GOGREEN
Your parcel is already transported 100% climate-neutral within Germany, and at least climate-friendly abroad. This is achievd by carbon offsetting of emissions through investments in climate protection projects.

Delivery time for "Payment in advance"
Information on the calculation of the delivery date
When paying in advance by bank transfer, the deadline for delivery begins the day after the payment order is issued to the transferring bank or, for other payment methods, the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period is a Saturday, Sunday or a public holiday recognized by the state it will be replaced by the next workday.

Return of Goods:
In case of return please use the following address:

KREEDO e.K.
Ernst-Thälmann-Str.63
14822 Brück
Germany

Please return the goods in its original packing or any similar protecting packing and avoid damage and soiling of the goods.
Please notice that these items are not required to exert your right of withdrawl.